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Time to face conflict head on?

Facing conflict head on may, on first sight seem a foolish strategy... However, it does not mean picking a fight with the next person who irritates us. Nor does the alternative mean putting our heads in the sand. Rather, it means becoming equipped to address the...

Mediation: How to get the parties to the table

Nobody can be forced to go to a mediation so people need to choose to participate.  This article aims to answer questions I am often asked about what is often the most difficult part of the process – getting people to show up in the first place. How can I convince the...

Mediation, neuroscience and the 7 ancient instincts

What are the 7 ancient instincts? Jaan Panskepp, a radical neuroscientist identified human beings are driven by seven ancient instincts, or “primary-process affective systems,”. These are seeking, anger, fear, panic-grief, care, pleasure/lust and play.   The...

Essential tips for employees in workplace mediation

Most employees will only ever mediate once, if at all, during the course of their career. Equally, many organisations generally do not use mediation as a matter of course so there is not a culture of early resolution embedded into the organisation. Rather, the...

Mediation: Isn’t it better to win at court?

A client was refreshingly honest with me at a mediation seminar I gave recently saying "I've never been particularly keen on mediation because quite frankly it is better to win at court".   Mediators, including of course myself, are incredibly focussed on the...

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