20, 21 and 22 February
All of these will give you the tools to save the usual stress and wasted energy that usually comes with difficult conversations and workplace people issues.
"It has been a transformational journey. I have learnt and practiced deep listening skills, how to manage my emotional reactions and am able to prepare and carry out difficult conversations with confidence and clarity without negatively impacting the relationship."
The programme is for leaders and senior managers who want to:
I’m the founder of London’s Conflict Resolution Centre, where we teach managers, CSuites and executives how to communicate more effectively for happier teams, higher profitability and greater overall impact from their products or services.
I now serve over 300 clients (across all sectors and industries) in workplace and employment mediation and leadership training using those same tenets.
I’m on a mission to teach the world’s leaders how to more effectively and proactively communicate, so they’re spending less time navigating conflict and more time creating positive change through their expanded income and impact.
“Things have been going well. I had a clear idea of what good looked like. I was able to be articulate and unemotional, get my point across and listen because I didn’t need to be reactive.”
The Influential Leader Accelerator Programme
Negotiating Difficult Conversations
Mediation skills for Managers
“The programme gave me so much structure for the team to have difficult conversations as well as a brilliant framework for 121s, enabled me to create a safe space for free conversation. I learnt new ways of working which addressed the missing sense of seeing people face to face and seeing how they are doing so we could tease out the more personal aspects of the working relationship.”
