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Conflict Resolution Training

We provide a variety of bespoke and off the shelf training options.  You can contact us to find out more or book our open trainings below including:

Masterclass in Difficult Conversations
The Conflict Resolution Game Series including

Dealing with Conflict at Work
Managing Conflict at Work
Mediation Conflict at Work

Accredited Mediation Skills Training Courses

The Conflict Resolution Game

Are you in need of a short, impactful session on managing personal and professional conflictual situations?

This vibrant, interactive session at the beautiful Home Grown in Central London is an opportunity to experience solutions to tricky conversations and negotiations and empower managers and leaders through these situations.

Difficult Conversations

 

 

The Conflict Resolution Game is a fun and interactive learning experience which will simulate real life workplace conflict and provide experiential learning of conflict resolution strategies.

The Game is based on the 7 Principles of Conflict Resolution and aimed at supporting individuals and organisations resolve disputes, defuse difficult situations and reach agreement.

During this session you will experience the Game and explore the opportunities that presents. You will also leave with a clear strategy to address current situations that may be sensitive or tricky to negotiate.

Cost £175 plus VAT

Masterclass in Difficult Conversations

Are you in need of a short, impactful session on managing personal and professional conflictual situations?

This practical half day course provides a failsafe strategy to deal with difficult people, handle difficult conversations with confidence or even negotiate a salary rise.  You will leave with a clear plan to handle difficult situations and tools to implement that plan.

Difficult Conversations

 

 

Length of course: 3 hours

Cost £150 plus VAT

Who should attend: HR, Managers, Individuals wanting to negotiate a difficult conversation successfully

The Conflict Resolution Game Series: Resolving conflict at work

This ground-breaking staged interactive programme takes you through all the stages of dealing with and resolving conflict whether you are dealing with difficult people, managing teams, negotiating difficult conversations, closing deals or mediating challenging interpersonal dynamics through experiential learning.  The series comprises three levels which can be purchased individually or as a package.

2019 Open Sessions:

 

Level 1: “Dealing with Conflict at Work”

Level 1: “Dealing with Conflict at Work”
Length of course: 1/2 day
Dates: 14 October 2019

 

Level 2: “Managing Conflict at Work”

Level 2: “Managing Conflict at Work”
Length of course: 1 day
Dates: 1 November 2019

Level 3: “Mediating Conflict at work”

Level 3: “Mediating Conflict at work”
Length of course: 2 day
Dates:7 October and 22 November 2019

 

Level 1: “Dealing with Conflict at Work”

 

Have you ever found yourself in a conflictual situation that kept escalating?

 

Level 1: “Dealing with Conflict at Work” is a dynamic one day experiential learning course designed to provide comprehensive, practical tools and strategies to make a success of tough negotiations, and make difficult conversations and relationships easier. You will also play a game to experience changing the course of potentially conflicting interactions by choosing when and how to escalate and de-escalate situations.

 

Length of course: 1/5 day

 

Cost: £150 Plus VAT

 

Who should attend: HR Professionals and senior managers.  Individuals who want to improve their capacity and resilience in dealing with conflict at work

 

Register here:

 

Dealing with Conflict at Work

 

 

 

 

 

 

Level 2: “Managing Conflict at Work”

 

Have you and your team found yourself in a conflictual situation that kept escalating and wished you were able to manage it to a win-win outcome?

 

Level 2: “Managing Conflict at Work” is the second stage of the intensive interactive programme, following on from “Dealing with Conflict at Work”.  The session focusses on delivering skills and deep understandings to managing conflict when it arises with direct reports and members of your team. You and your team will also learn the mediator’s role to experience changing the course of potentially conflicting interactions by managing the escalation attempts of conflicting parties.

 

 Length of course: 1 day

 

Cost £300 plus VAT

 

Length of course: 1 day

 

Who should attend: HR Professionals and senior managers.  Individuals who want to take their leadership skills to the next level through skills to build and work in cohesive and dynamic teams.

 

Register here:

 

Managing Conflict at Work

 

 

 

 

 

 

Level 3: “Mediating Conflict at work”

 

Have you found yourself in a complex conflictual situation that kept escalating and wished you were able to enable the parties achieve a win-win outcome?

 

Level 3: “Mediating Conflict at Work”  is an intensive, dynamic and interactive two day programme.   The programme provides a unique and deep learning experience and takes The Conflict Resolution Game to its final conclusion.  Learners will gain a comprehensive understanding and practical tools to mediate challenging conflicts and whilst avoiding fallout.

 

Length of course: 2 days

 

Cost £1750 plus VAT

Who should attend: HR Professionals and senior managers.  Individuals who want to deepen their capacity to resolve conflict between individuals and teams and enhance team dynamics

 

Register here:

 

Mediating Conflict at work

 

PACKAGE PRICE FOR LEVELS 1, 2 AND 3

 

Cost £2900 plus VAT

I would have no hesitation in recommending the course to anyone in a similar position to me. I found the course extremely relevant …and the content spot on! I can also see the course would have significant benefits to others within the Organisation.

I would recommend this course to management and union leaders in any organisation.