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Conflict Resolution Training

Our Conflict Resolution Training provides a toolkit for leaders, managers and employees to build relationships.  It includes a variety of bespoke and off the shelf training options in the form of interactive webinars, Elearning and face to face training.  You can Contact Us to  disucss spefiic requirements or book on some of our open  workshops and programmes including:

Dealing with Conflict at Work
Managing Conflict at Work
Mediating Conflict at Work

THE RESOLUTION METHOD *FREE*

Conflict Resolution Training The Resolution Method

The Resolution Method is a dynamic Conflict Resolution Training methodology that provides a clear workable methodology to build happier more connected teams and ensure low level conflict doesn’t escalate in to a major problem.

This one hour interactive webinar will take you through the Method and give you with tangeable take aways to address current and potential challenges. You will also have an opportunity to ask questions and address specific issues in a safe environment to unlock current tensions and move things forward smoothly.

This webinar is free of charge but we do encourage you to make a donation to MIND here https://www.mind.org.uk/donate/donation-appeal-2020/

Difficult Conversations

Dates: 8 April 2021
Length of course: 1 hour

 

THE RESOLUTION METHOD PROGRAMME

Conflict Resolution Training The Resolution Method

The Resolution Method is a dynamic Conflict Resolution methodology that provides a clear workable methodology to build happier more connected teams and ensure low level conflict doesn’t escalate in to a major problem.

This dynamic 6 week programme, made up of 6, 1 hour interactive sessions will build your capacity as a leader to confidently resolve tensions and build team relationships.  Specifically you will:

  • Develop Strong Conflict Resolution Skills
  • Transform tensions at work
  • Make difficult conversations easier
  • Rebuild Teams
  • Build Resilience and Responsibility
  • Reset Relationships

Sessions will be recorded and available for 30 days.  If you miss a workshop we will do our best to pair you with other delegates to complete them.

Difficult Conversations

Dates: 8 April 2021
Length of course: 6, 1 hour sessions

BUILDING TEAM RELATIONSHIPS REMOTELY

Working remotely can easily create challenges as well as opportunities in our working relationships. On the one hand it can lead to misunderstanding and distancing of team members often at a time when mutual understanding and joint working is critical. On the other it can provide the opportunity to create better interactions and ways of working.

This interactive webinar provides an opportunity for Leaders and Teams to nurture relationships and build team culture when working remotely as well as when things return to normal. This 1.5 hour session will deliver participants:

  • A deeper understanding of how we and others respond to stress and conflict
  • A clear framework to communicate better with colleagues remotely
  • Tools to build understanding more effectively

Difficult Conversations

Dates: TBC
Length of course: 3 hours (including breaks)
Cost: £72 plus VAT

NEGOTIATING DIFFICULT CONVERSATIONS REMOTELY

Course Outline – What you will learn

This interactive Conflict Resolution Training webinar provides practical skills and tools to pro-actively negotiate differences and manage potentially difficult conversations when working remotely as well as face to face. You will learn how to:

Develop a clear and reliable negotiation strategy

– Encourage colleagues come to the table in the first place

– Develop win-win outcomes

– Diffuse tensions and build trust

– Communicate clearly and effectively

Who should attend

Team leaders and HR directors who want to build capacity to resolve differences. Participants should have attended our Building Relationships Remotely session .

Upcoming interactive webinar details are as follows

Dates: TBC
Length of course: 3 hours
Cost: £72 + VAT

Difficult Conversations

 

Resolving Differences Masterclass

Would you like to lead your team more assertively?  Are you struggling to achieve your objectives due to tensions with other people or teams?

This practical half day Conflict Resolution Training course provides a fail safe strategy to re-establish communication and trust, deal with difficult people and handle difficult conversations with confidence. You will leave with a clear plan to resolve your differences and tools to implement that plan.

Difficult Conversations

Dates: TBC
Length of course: 3 hours
Cost £175 plus VAT
Who should attend: Leaders, Managers, Individuals wanting to negotiate a difficult conversation successfully

How to Negotiate Salary

Are you planning to negotiate a salary increase or negotiate a salary for a new job? Or, do you need to negotiate salary with an existing employee?

Salary negotiations can make or break working relationships. They can motivate and inspire or create resentment and dischord. Done well they lead to motivation and increased success, done badly they can lead to the breakdown of working relationships and teams.
This dynamic workshop will help you to anticipate the challenges, plan your strategy and enable you to be confident about negotiating salary whatever the situation and provide the basis for a great future working relationship.
If you are planning to negotiate a salary for yourself or for someone else, this session is not to be missed. You can be assured you will leave with everything you need to guarantee success.

Difficult Conversations

Dates: 20 January 2021
Time: 09:00 – 12:30 GMT
Cost: £162.29 plus VAT

The Conflict Resolution Game Series: Resolving conflict at work

This ground-breaking staged interactive programme takes you through all the stages of dealing with and resolving conflict whether you are dealing with difficult people, managing teams, negotiating difficult conversations, closing deals or mediating challenging interpersonal dynamics through experiential learning.  The series comprises three levels which can be purchased individually or as a package and provides cutting edge Conflict Resolution Training Techniques.

2020 Open Sessions:
Level 1: “Dealing with Conflict at Work”

Level 1: “Dealing with Conflict at Work”
Length of course: 1/2 day
Dates: TBC

Level 2: “Managing Conflict at Work”

Level 2: “Managing Conflict at Work”
Length of course: 1 day
Dates: TBC

Level 3: “Mediating Conflict at work”

Level 3: “Mediating Conflict at work”
Length of course: 2 day
Dates: TBC

Level 1: “Dealing with Conflict at Work”

Have you ever found yourself in a conflictual situation that kept escalating?

Level 1: “Dealing with Conflict at Work” is a dynamic one day experiential learning course designed to provide comprehensive, practical tools and strategies to make a success of tough negotiations, and make difficult conversations and relationships easier. You will also play a game to experience changing the course of potentially conflicting interactions by choosing when and how to escalate and de-escalate situations.

Length of course: 1/5 day
Cost: £150 Plus VAT

Who should attend: HR Professionals and senior managers.  Individuals who want to improve their capacity and resilience in dealing with conflict at work

Register here:

Dealing with Conflict at Work

 

Level 2: “Managing Conflict at Work”

Have you and your team found yourself in a conflictual situation that kept escalating and wished you were able to manage it to a win-win outcome?

Level 2: “Managing Conflict at Work” is the second stage of the intensive interactive programme, following on from “Dealing with Conflict at Work”.  The session focusses on delivering skills and deep understandings to managing conflict when it arises with direct reports and members of your team. You and your team will also learn the mediator’s role to experience changing the course of potentially conflicting interactions by managing the escalation attempts of conflicting parties.

Length of course: 1 day
Cost £300 plus VAT

Who should attend: HR Professionals and senior managers.  Individuals who want to take their leadership skills to the next level through skills to build and work in cohesive and dynamic teams.

Register here:

Managing Conflict at Work

 

Level 3: “Mediating Conflict at work”

Have you found yourself in a complex conflictual situation that kept escalating and wished you were able to enable the parties achieve a win-win outcome?

Level 3: “Mediating Conflict at Work”  is an intensive, dynamic and interactive two day programme.   The programme provides a unique and deep learning experience and takes The Conflict Resolution Game to its final conclusion.  Learners will gain a comprehensive understanding and practical tools to mediate challenging conflicts and whilst avoiding fallout.

Length of course: 2 days
Cost £1750 plus VAT

Who should attend: HR Professionals and senior managers.  Individuals who want to deepen their capacity to resolve conflict between individuals and teams and enhance team dynamics

Register here:

Mediating Conflict at work


PACKAGE PRICE FOR LEVELS 1, 2 AND 3
Cost £2900 plus VAT

I would have no hesitation in recommending the course to anyone in a similar position to me. I found the course extremely relevant …and the content spot on! I can also see the course would have significant benefits to others within the Organisation.

I would recommend this course to management and union leaders in any organisation.