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Conflict Resolution Training

We provide a variety of bespoke and off the shelf training options.  You can contact us to find out more or book our open trainings below including:

Dealing with Conflict at Work
Managing Conflict at Work
Mediating Conflict at Work

Resolving Differences Masterclass

Would you like to lead your team more assertively?  Are you struggling to achieve your objectives due to tensions with other people or teams?

This practical half day course provides a fail safe strategy to re-establish communication and trust, deal with difficult people and handle difficult conversations with confidence. You will leave with a clear plan to resolve your differences and tools to implement that plan.

Difficult Conversations

Dates: 29 January, 12 July 2020

Length of course: 3 hours
Cost £175 plus VAT
Who should attend: Leaders, Managers, Individuals wanting to negotiate a difficult conversation successfully

How to Negotiate Salary

Are you planning to negotiate a salary increase or negotiate a salary for a new job? Or, do you need to negotiate salary with an existing employee?

Salary negotiations can make or break working relationships. They can motivate and inspire or create resentment and dischord. Done well they lead to motivation and increased success, done badly they can lead to the breakdown of working relationships and teams.
This dynamic workshop will help you to anticipate the challenges, plan your strategy and enable you to be confident about negotiating salary whatever the situation and provide the basis for a great future working relationship.
If you are planning to negotiate a salary for yourself or for someone else, this session is not to be missed. You can be assured you will leave with everything you need to guarantee success.





The Conflict Resolution Game Series: Resolving conflict at work

This ground-breaking staged interactive programme takes you through all the stages of dealing with and resolving conflict whether you are dealing with difficult people, managing teams, negotiating difficult conversations, closing deals or mediating challenging interpersonal dynamics through experiential learning.  The series comprises three levels which can be purchased individually or as a package.

2020 Open Sessions:
Level 1: “Dealing with Conflict at Work”

Level 1: “Dealing with Conflict at Work”
Length of course: 1/2 day
Dates: 12 April, 13 September 2020

Level 2: “Managing Conflict at Work”

Level 2: “Managing Conflict at Work”
Length of course: 1 day
Dates: 4 May, 12 October 2020

Level 3: “Mediating Conflict at work”

Level 3: “Mediating Conflict at work”
Length of course: 2 day
Dates: 7-8June and 9-10 November 2019

Level 1: “Dealing with Conflict at Work”

Have you ever found yourself in a conflictual situation that kept escalating?

Level 1: “Dealing with Conflict at Work” is a dynamic one day experiential learning course designed to provide comprehensive, practical tools and strategies to make a success of tough negotiations, and make difficult conversations and relationships easier. You will also play a game to experience changing the course of potentially conflicting interactions by choosing when and how to escalate and de-escalate situations.

Length of course: 1/5 day
Cost: £150 Plus VAT

Who should attend: HR Professionals and senior managers.  Individuals who want to improve their capacity and resilience in dealing with conflict at work

Register here:

Dealing with Conflict at Work

 

Level 2: “Managing Conflict at Work”

Have you and your team found yourself in a conflictual situation that kept escalating and wished you were able to manage it to a win-win outcome?

Level 2: “Managing Conflict at Work” is the second stage of the intensive interactive programme, following on from “Dealing with Conflict at Work”.  The session focusses on delivering skills and deep understandings to managing conflict when it arises with direct reports and members of your team. You and your team will also learn the mediator’s role to experience changing the course of potentially conflicting interactions by managing the escalation attempts of conflicting parties.

Length of course: 1 day
Cost £300 plus VAT

Who should attend: HR Professionals and senior managers.  Individuals who want to take their leadership skills to the next level through skills to build and work in cohesive and dynamic teams.

Register here:

Managing Conflict at Work

 

Level 3: “Mediating Conflict at work”

Have you found yourself in a complex conflictual situation that kept escalating and wished you were able to enable the parties achieve a win-win outcome?

Level 3: “Mediating Conflict at Work”  is an intensive, dynamic and interactive two day programme.   The programme provides a unique and deep learning experience and takes The Conflict Resolution Game to its final conclusion.  Learners will gain a comprehensive understanding and practical tools to mediate challenging conflicts and whilst avoiding fallout.

Length of course: 2 days
Cost £1750 plus VAT

Who should attend: HR Professionals and senior managers.  Individuals who want to deepen their capacity to resolve conflict between individuals and teams and enhance team dynamics

Register here:

Mediating Conflict at work


PACKAGE PRICE FOR LEVELS 1, 2 AND 3

Cost £2900 plus VAT

I would have no hesitation in recommending the course to anyone in a similar position to me. I found the course extremely relevant …and the content spot on! I can also see the course would have significant benefits to others within the Organisation.

I would recommend this course to management and union leaders in any organisation.